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Sitel Group

Sitel Group

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to build stronger relationships with their customers by creating meaningful connections that boost brand value.
With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers.

Experience and Uniqueness
Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience.

Typical Customer
Companies that have positions in several markets and intend to centralize their customer support and sales support in only one provider.
  • Business development
  • Sales and customer support services
Supported languages Danish Dutch English Finnish French German Greek Hungarian Italian Norwegian Polish Portuguese Russian Spanish Swedish
Market expertise
  • Europe
  • France
  • Germany
  • Italy
  • Netherlands
  • Spain
Industry expertise Energy and environment Financial sector Healthcare and life sciences Information and communication technologies Tourism and hospitality Transport and distribution services

Rua do Heroísmo 283 4300-096 Porto

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